Donald S. Likosky, PhD
Objective: Provide an overview and application of clinical Microsystems, and how their understanding is essential for implementing perfusion quality initiatives.
The delivery of health care is the result of a complex set of interactions between skilled individuals who work together to provide a necessary service to a defined population of patients. The small group of clinicians and health care personnel are often described as the Microsystem. The Microsystem represents the building block for which care, both good and bad, is provided.
Fundamental to this concept is an understanding of the team, its core business process, and the structure in which it works. Through this journey, one identifies the interactions between team members that may otherwise be unnoticed due to silos of care, and roadblocks preventing the team from achieving its desired results. Paul Batalden, MD, professor at Dartmouth Medical School, states “Every system is perfectly designed to get the results it gets”. As such, we should not expect different results in the care that we provide unless we fundamentally understand the current process, and redesign it to achieve our intended results.
This talk will introduce attendees to the theory and application of clinical Microsystems. Included in this talk with be case examples to assist attendees in defining and redesigning their own Microsystems.
